All sales are final - the wrong product ordered by the customer will not be returned. We supply products to various food processing plants all over the country. Once a product is shipped, we have no control over that product or how it is handled. We are unable to use returned bags and it is not fair or acceptable to ship returned bags to other customers for hygiene purposes.
Refund Policy
Refunds will only be given in full when returning faulty products. Returns will not be accepted on orders if the reason includes ordering an incorrect size, quantity, or colour. There will be a handling charge of 10% of the invoice value if a return is agreed on any Goods, other than where the item is faulty or damaged in transit.